Job Description

Description and Requirements

About TELUS Digital

TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com

The Financial Services - Fintech GTM Lead will be responsible for developing and executing a comprehensive GTM strategy specific to the Financial Services sector. This role holds a revenue influence target and requires close collaboration with cross-functional teams to tailor solutions, define sales plays, and drive demand generation efforts. The ideal candidate is someone who has demonstrable experience of driving growth, retention for prominent companies in this space (Banks, Payments, Credit Unions, Insurance and Wealth Management). As an industry expert, you are intimately aware of business challenges that these firms face and can engage clients with practical solutions that drive acquisition and growth. This is a unique opportunity to shape the future of our financial services business worldwide.

Responsibilities include:

GTM Strategy Development and Execution

• Define and implement a vertical-specific Go-To-Market plan aligned with company objectives.

• Develop industry-specific sales plays and tailor solutions to meet market needs.

• Collaborate with product, strategy, and solutions teams to create reusable assets.

Revenue Influence

• Hold and achieve revenue influence targets by driving strategic initiatives.

• Support sales teams in high-impact pitches with industry expertise and insights.

• Identify and nurture key opportunities within the retail and ecommerce sector.

Demand Generation

• Drive industry-specific lead generation in collaboration with Sales Development Representatives (SDRs) and Marketing teams.

• Track, report, and analyze demand generation performance to optimize strategies.

• Implement initiatives to improve lead quality and conversion rates.

Subject Matter Expertise

• Stay updated on industry trends, challenges, and competitive landscape.

• Share insights and best practices internally to strengthen the team's knowledge base.

• Act as a spokesperson for the company in industry forums and client engagements.

Cross-functional Collaboration

• Work closely with internal teams to ensure alignment of GTM strategies with overall business goals.

• Provide market feedback to product and solutions teams for continuous improvement.

• Participate in industry events, conferences, and networking opportunities to enhance brand visibility.

Qualifications

Education

• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.

Experience

• Minimum of 7-10 years of experience in the Financial Services sector with Fintech experience

• Proven track record in developing and executing GTM strategies.

• Experience driving revenue targets and influencing sales outcomes .

Skills and Competencies

• Strong strategic thinking and analytical skills.

• Excellent communication and presentation abilities.

• Proficient in collaborating with cross-functional teams.

Personal Attributes

• Results-driven with a proactive approach to problem-solving.

• Ability to thrive in a fast-paced, dynamic environment.

• Strong leadership qualities with the ability to influence without direct authority.

Location: US (Remote)

Pay:

The base compensation range for this position is $116,000 - $145,000 USD annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values

TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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